Last updated: October 2026

The Rewire Practice (“we”, “us”, “our”) provides nutrition and psychological coaching services. We are committed to protecting your privacy and handling your personal information with transparency, care, and respect.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, complete our Health Profile Form, or work with us as a client.
If you have any questions, you can contact us at: lynn@therewirepractice.co.uk

1. Who we are
Data Controller: The Rewire Practice Beverley, East Yorkshire, United Kingdom

Email: lynn@therewirepractice.co.uk
We determine how and why your personal data is processed.

2. What personal data we collect
2.1 Information you provide directly

This includes:

• Name and contact details
• Health Profile Form responses
• Information shared during coaching or nutrition sessions
• Medical history relevant to nutrition or wellbeing
• Lifestyle information (sleep, stress, movement, diet)
• GP or healthcare provider details (optional)
• Payment information (processed securely via third‑party providers)

2.2 Special category data

Because we provide nutrition and coaching services, we may collect health information, which is classed as special category data under UK GDPR. We only process this data with your explicit consent.

2.3 Website data

When you visit our website, we may collect:

• IP address
• Browser type
• Basic analytics (non‑identifiable)
• Cookie preferences

We do not use invasive tracking or advertising cookies.

3. How we use your data

We use your information to:

• Provide nutrition and coaching services
• Understand your health patterns and goals
• Prepare for sessions and create personalised recommendations
• Communicate with you about appointments
• Maintain accurate records
• Ensure safety and duty of care
• Comply with legal obligations

We do not sell or share your data with third parties for marketing.

4. Lawful basis for processing

Under UK GDPR, we rely on the following lawful bases:

• Explicit consent — for processing health information
• Contract — to deliver the services you have purchased
• Legitimate interest — for basic website analytics and business administration
• Legal obligation — if required by law (e.g., safeguarding concerns)

5. How we store your data

Your data is stored securely within:

• Jotform (encrypted, UK/EU data centres)
• Password‑protected devices
• Secure cloud storage used only by The Rewire Practice

Access is restricted solely to the practitioner (Lynn).

6. How long we keep your data

We retain client records for:

• 12 months after your final session, unless you request deletion sooner
• Financial records may be kept longer to comply with HMRC requirements

After this period, your data is securely deleted.

7. Sharing your data

We only share your data when:

• You give explicit written consent (e.g., to contact your GP)
• We are legally required to do so (rare)
• There is a safeguarding concern

We never share your data for marketing or commercial purposes.

8. Your rights under UK GDPR

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Withdraw consent at any time
• Restrict processing
• Receive a copy of your data
• Complain to the ICO (Information Commissioner’s Office)

To exercise any of these rights, email: lynn@therewirepractice.co.uk

9. Cookies and website analytics

Our website uses minimal cookies for functionality and basic analytics. You can manage your cookie preferences through your browser settings.

We do not use advertising cookies or behavioural tracking.

10. Health Profile Form (JotForm)

When you complete our Health Profile Form:

• Your data is encrypted and stored within Jotform
• Only The Rewire Practice can access your responses
• Health data is processed only with your explicit consent
• If you do not consent, the form ends immediately and no data is collected

This ensures compliance with UK GDPR for special category data.

11. Contact

If you have questions about this policy or how your data is used, contact:

The Rewire Practice Email: lynn@therewirepractice.co.uk